FIXITO TECHNICAL SERVICES

PRIVACY POLICY

 

  1. Information required on booking includes the customer’s name, address, contact number, and email address. This information is collected to get feedback on our services for improvements. Our customers’ personal information shall not be shared with any external parties. You can opt to receive updates on our offers and new services via email or text message services.
  2. We DO NOT store, share, or sell any of your credit/debit card details without express permission.
  3. All payments made online for our services shall be processed via a secure connection. All bank details you provide are directly received by our payment providers.
  4. Our Website Policies and Terms & Conditions are subjected to updates and modifications. We request our customers to stay updated by checking this section frequently. Any changes made are effective immediately.

 

TERMS AND CONDITIONS

 

  1. Visiting the website shall be considered consent to using the content solely for general information and use only. The terms ‘you’ and ‘your’ address the visitors of our website, our customers, anyone who is consuming our content, or is responding to an advertisement. If you choose to interact with our content in the form of comments, do so at your own risk and we will not be liable.
  2. Using this site is considered an agreement to be bound by our Terms & Conditions and Privacy Policy.
  3. Any claims or disagreements with the website shall be processed in accordance to the laws of UAE.
  4. We are based and operating from the United Arab of Emirates.
  5. We do not allow minors (users under the age of 18) to register as a user on this website, make transactions or use this website.
  6. All payments made online for our services shall be processed via a secure connection. All bank details you provide are directly received by our payment providers.
  7. Cardholders are required to maintain a record of the transaction and Merchant policies and rules.
  8. We accept payments with Visa and MasterCard credit/debit cards, bank transfers, and a cheque in AED.
  9. We will NOT provide any of our services or products to OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

 

PAYMENT, REFUND & CANCELLATION POLICY

 

This policy is reserved for Online Payments, Refunds, and Cancellations and applies only to services and products on the website (WEBSITE). Our offline services or services that are related to the website are not bound by this policy.

  1. Items, Products & Pricing

Our pricing depends on the type of job performed and can vary from project to project. The end-user will be provided an invoice and the link for credit card payments on the quote agreed by the service provider and customer.

  1. Payment
  • Payment confirmation emails will be sent via email on the email address submitted at the time of order, a notification will be sent via the app, or both. The confirmation will be sent as soon as the payment is processed.
  • We DO NOT store, share, sell, rent or lease your credit/debit card details or any other personal identifiable information to third parties.
  • All payments made online for our services shall be processed via a secure connection. All bank details you provide are directly received by our payment providers.
  1. Cancellations and Refunds
  • Since the bookings have liaised between the customer and Fixito Technical Services, the transactions are final and we will not be responsible for any refunds.
  • In case of advance payments made for the nature of the service (purchase of any parts), if cancellation is made for any reason, refund would be applicable subject on any decided conditions at the time of booking and any expenses incurred for the service will be considered.
  • In a scenario where Fixito Technical Services is at fault, the management may issue a refund.
  • Any issues will be dealt with the cooperation and tried to be resolved and issuance of refunds will be at management’s discretion.

 

 

 

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